AI + RPA Order Processing

Challenge

Multi-channel orders via email, fax, and chat required manual WMS entry, causing overload, omissions, and errors.

Solution

EnRobot RPA automates document collection, registration, and WMS operations; AI routes workflows by request type.

Results

• •30% reduction in back-office headcount
• •Major reduction in missed tasks
• •100k+ documents digitized and searchable annually

Technologies